complete Control
Your App/your webportal: Here you will find your account statements, current transactions, temporary blocking options, as well as a self-service area including management of all your passwords such as Secure Code and complete Control password and much more.
Update your personal data
Help us keep your data up to date so that we can fulfill our due diligence obligations.
Access your data with the verification code that we sent you by e-mail or letter.
Identification for your commercial credit card
Get a commercial card quick and easy: Log in here with the verification code you received from us via e-mail. Afterwards you can identify yourself via mobile signature or video ID.
More information about complete Control
Find out moreNot yet registered?
It just takes a few simple steps.
Download the complete Control app now.
Classic Card
- in the first year € 2.00 per month
- Travel insurance included
- Our most popular product for both travel and everyday spending
Classic with insurance
Classic with insurance
The Classic Card can be yours for only EUR 2.00 per month in the first year and EUR 5.50 per month in subsequent years.*
For first-time card complete cardholders, an additional card is available free of charge for the first year* and costs only EUR 3.20 thereafter.
*The card fee will be charged annually for 12 months in advance.
All the benefits at a glance
Insurance protection
Your Classic Card provides worldwide travel insurance coverage up to EUR 726,750.
More informationSpecial rates for car rentals
Your Classic Card includes discount rates on various car rentals.
More informationAdditional functions
complete Secure
Confirm online payments quickly, conveniently and securely with your Secure Code (your secure password). It's even easier with the complete Control App using fingerprint or FaceID.
compete Control
complete Control allows you to manage your cards anytime, at your own convenience. And with the complete Control app, you can also confirm online payments directly from your mobile phone.
Account statements by e-mail
Once a month an account statement listing all your transactions will be sent to you by e-mail.
PIN
When you make purchases and cash withdrawals with your card, you will be asked to enter your PIN. Did you know? Now you can even create your own PIN!
How can I order my card?
Order your Classic Card digitally - quickly and easily - via ID Austria (formerly Handysignatur).
When ordering via VideoID, please note that you will need a webcam, a microphone, a valid photo ID (passport or similar official ID), proof of salary/income (as a PDF or image file) and your mobile phone. VideoID applications can be submitted any day of the week, but only between 7:00 and 22:00 (CET).
Advantages in detail
Travel Insurance
Worldwide Travel Insurance Protection
Your credit card from card complete includes worldwide travel insurance, with coverage up to EUR 750,000 for Gold and Platinum Cards, or EUR 726,750 for Classic Cards. This protection applies automatically all year long, even for journeys not paid for with your card. The only condition is that you use your card regularly (at least once within the last 2 months before a claim). The insurance applies for journeys up to 90 days.
Examples of coverage:
| Classic | Gold | Platinum | |
| Luggage Insurance incl. Camping Risks | up to € 1,820.- | up to € 2,500.- | up to € 5,000.- |
| Accident Coverage | up to € 72,700.- | up to € 100,000.- | up to € 150,000.- |
| Personal Liability Coverage | up to € 726,750.- | up to € 750,000.- | up to € 750,000.- |
| Medical Treatment | 100% | 100% | 100% |
| Emergency Contact up to 100% | 100% | 100% | 100% |
| Primary Rescue by Helicopter up to 100% | 100% | 100% | 100% |
| Compassionate emergency visit abroad | no | up to € 2,500.- | up to € 2,500.- |
| Flight Delay | up to € 110.- | up to € 250.- | up to € 500.- |
| Motor Vehicle Recovery | up to € 220.- | up to € 250.- | up to € 500.- |
| Motor Vehicle Return | no | up to € 1,000.- (20% Deductible | up to € 2,000.- (20% Deductible) |
| Air Ambulance Transport from abroad up to 100% | 100% | 100% | 100% |
Cardholders of Classic Cards with insurance are automatically covered by cancellation insurance for private travel.
For more detailed information, please see our Travel Insurance brochure or contact us by telephone at +43 (0)1 711 11-380.
Do you have any questions about our products and services?
Please call us: +43 1 711 11 380 or visit our FAQ section (only available in german).