Questionnaire for Updating Your Details

Dear cardholder!

In order to complete your customer data, we ask you to answer or complete your data in the following online questionnaire.

All we require is a few minutes of your time and a copy of a current, legible official photo ID.
The questionnaire is simply sent electronically to card complete.

Thank you for your cooperation!

Your card complete Team

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Information on how to get started

You have received the verification code via e-mail or post. To identify your­self (2-factor authen­tication), please enter the relevant information dis­played on the screen in the next step, in addition to the verification code:

  • the last 4 digits of your IBAN associated with your credit card,
    or
  • the code for data usage, which you will find on your account statement

Afterwards you can complete or update your questionnaire.

You have not received a verification code or cannot find it? Then you can also fill in the PDF form and send it to us. You can find more information here.

Thank you very much for your support!

Your card complete team