complete Control
Your App/your webportal: Here you will find your account statements, current transactions, temporary blocking options, as well as a self-service area including management of all your passwords such as Secure Code and complete Control password and much more.
Update your personal data
Help us keep your data up to date so that we can fulfill our due diligence obligations.
Access your data with the verification code that we sent you by e-mail or letter.
Identification for your commercial credit card
Get a commercial card quick and easy: Log in here with the verification code you received from us via e-mail. Afterwards you can identify yourself via mobile signature or video ID.
More information about complete Control
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Customer data update company
Customer data update company
As a financial institution, card complete Service Bank AG is regulated by the Austrian Banking Act as well as the Austrian Financial Markets Money Laundering Act (FM-GwG). Art. 6 of the FM-GwG specifically requires us to maintain up-to-date information on all our customers. In the case of legal entities, this includes verifying the identity ot the entity itself and of its beneficial owner(s).
For this reason, we kindly ask you to complete the questionnaire and return it to us together with copies of current official IDs of your authorised representatives (management board members, authorised signatories) as well as your beneficial owner(s).
In addition, we require documentation confirming the ongoing existence, official name, legal form, authorised representatives and registered office of entity. Please note that all documentation must be up to date, and the ultimate beneficial owners must also be clearly evident.
Depending on your legal form, such documentation could be, for example,
- an excerpt from an official registry of firms
- share certificates or excerpt from a share register
- a foundation or trust deed, foundation/trust bye-laws, a report of beneficial ownership submitted to the Austrian Tax Office (Art. 5 PSG report) or an extended excerpt from the Register of Beneficial Ownership.
We would like to point out that you are required by law (Art. 3 Para 1 Beneficial Owners Register Act – WiEReG) to provide such documentation to us.
It goes without saying that this information is covered by the Austrian banking secrecy regulations. It cannot be shared with others, and it can only be made available to an authority on the basis of a specific legal authorization or obligation.
Please take a few minutes to fill out the questionnaire completely and send it with copies of the required documents to kyc@cardcomplete.com.