complete Control
Your App/your webportal: Here you will find your account statements, current transactions, temporary blocking options, as well as a self-service area including management of all your passwords such as Secure Code and complete Control password and much more.
Update your personal data
Help us keep your data up to date so that we can fulfill our due diligence obligations.
Access your data with the verification code that we sent you by e-mail or letter.
Identification for your commercial credit card
Get a commercial card quick and easy: Log in here with the verification code you received from us via e-mail. Afterwards you can identify yourself via mobile signature or video ID.
More information about complete Control
Find out moreNot yet registered?
It just takes a few simple steps.
Download the complete Control app now.
Contact us
Contact us
We look forward to hearing from you
card complete Service Bank AG
Lassallestraße 3, 1020 Vienna
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Lost/Stolen Cards
24h reporting hotline (emergencies and card blocking only)
Report lost or stolen cards by phone 24 hours a day, 7 days a week.
Written inquiries
Contact us quickly with our contact form
Telephone inquiries
Our customer service team is available by phone Monday to Friday, 8:00 a.m. to 6:00 p.m.
For questions concerning complete Secure (online payments)
Card applications
Now also possible with VideoID!
Forms
You’ll find all the forms you need in the download center.
Merchant service
You are a partner from card complete? We look forward to hearing from you.
Ombudsman
We’re here to help.
Privacy
For questions about how we process personal data, please use our